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How to contact us?

How to Contact Us

1. Email Support

Send inquiries to: support@data4.net

 

2. In-Product Live Chat

  1. While logged into your Data4 console:

  2. Locate the [Contact Us] button in the bottom-right corner

  3. Click to initiate a live chat with our support team
    *Available during business hours (GMT+8)*

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Last modified: 2025-07-18Powered by
  • Quick start
    • How to register and log in?
    • How to integrate your website?
    • How to invite team members and manage permissions?
    • HHow to create, switch, and delete teams?
    • How to change your account password?
    • How to contact us?
  • My Site
    • Website management
  • Website Settings
    • Updating website timezone and name
    • Implementing website tracking code
    • Sharing data via public links
    • Transferring website ownership
    • Deleting website
  • Stats Dashboard
    • General Statistics
      • Overview Dashboard
      • Real-time Dashboard
      • Statistics Comparison
      • Referral Domains, Channels, UTM Tags
    • Short Link Statistics
      • Overview Data
      • Short Link Settings
  • Tracking
    • Custom Events
  • Definition of indicators
    • Metric Definitions
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